Your Cart

100% Satisfaction With The Ejis First Product Guarantee

FAQ’s

ejis-shipping

shipping

Shipping Information

What domestic shipping options are available?

FREE standard shipping on orders over $75.

Standard $3.99 (arrives in 3-5 business days from day of shipment)
Expedited $9.99 (arrives in 2-3 business days from day of shipment)
Priority $29.00 next day shipping.

Orders placed after 2 p.m. MST Monday – Friday will ship the following business day.

Priority and expedited shipping are not available for P.O. Box addresses. Buyers with orders shipped to Alaska and Hawaii are charged domestic shipping rates.

What international shipping options are available?

International shipping is available.

$9.99 for the first unit $3.00 for each additional unit (e.g. two units would be $9.99 + $3.00 = $12.99)

Estimated international delivery time is 6-20 days from date of shipment, depending on destination. We offer the lowest International shipping prices possible, which can increase the shipping time. Our chosen international shipping carrier is less expensive and will reduce the chance that you must pay customs, duties, or taxes on your shipment.

When will my product ship?

Orders placed before 2 p.m. MST Monday through Friday are shipped the same day.

Orders placed after 2 p.m. MST Monday through Friday ship the next day of operation.

Our fulfillment center is open Monday through Friday. The fulfillment center is closed Saturday, Sunday and all major U.S. holidays. Please keep this in mind when selecting your shipping option.

Postal & Customs Delays

Customs, Postal Services & Ejis are different entities. Ejis is not liable for any delays caused by customs or local post services.

Saturday Delivery

Saturday delivery is not available with standard, expeditated and priority shipping. Please keep this in mind when deciding on your shipping method.

Ejis is not responsible for refunding delivery for Expedited and Priority Shipping that does not arrive on a Saturday. If you need a Saturday delivery, please contact us before you place the order to confirm that we can accommodate your request.

Undelivered Packages

We want to provide the best service to our customers with the least hassle, which is why we use FedEx and UPS. These logistics providers may use USPS for their “last mile delivery.”

The shipping company will attempt delivery at least 3 to 4 times and leave a note for you to arrange delivery. Please ensure your address and phone number are correct. If possible, provide a cell phone number for easy contact.

In the rare event that the logistics partner is unable to deliver the package, it will be returned to Ejis.

If you would like us to resend a returned package, you must bear full responsibility for the additional shipping fee (typically $10 to $15).

All packages have a tracking number so you can see the delivery history and the number of failed delivery attempts. Failed deliveries are rare, but they do occasionally happen (less than 1% of the time). We urge you to track your package and contact the logistics provider in the case of an undelivered package.

Missing Packages Marked 'Delivered' by Logistics Provider

We provide tracking numbers for all our orders to ensure you receive the best service possible. However, it is your responsibility to track your package through to delivery.

In the rare instance, your package is marked delivered, but you didn’t receive your package it is your responsibility to contact the logistics provider to locate the package. If the package has been lost, stolen, or misplaced, you can file a reimbursement claim with the logistics provider. Ejis is not responsible for packages marked as ‘Delivered.’

Customs Duties for International Shipping

Any items mailed outside the USA are potentially subject to duty and import taxes levied by the destination country. Any payable customs duties upon delivery are the responsibility of the purchaser. Customs duties are not the responsibility of Ejis.

ejis-returns

Returns & Exchanges

Return & Exchange Policies

First Product Guarantee

Buy one undershirt and one pair of boxers and try them out risk-free!

You won’t know how well our products fit, how well they keep your clothes dry or how comfortable they are until you try them on. If you don’t love your first undershirt or first pair of boxer briefs, we’ll send you a different size or we’ll issue a refund. Plus you can keep the item you tried on.

Conditions

Valid for your first purchase of one undershirt and/or one boxer brief only.

The First Product Guarantee only covers one item. We recommend only purchasing one undershirt and/or one boxer brief on your first order.

Exchanging your undershirt for a different style or color is not covered in the First Product Guarantee.

Available to U.S. and International customers.

All exchange or return requests need to be made within 45 days of purchase.

If you choose to exchange an item, we will ship the item to you free of charge. Please contact our support team using support@ejisinc.com to arrange this. For all exchanges and refunds, we require that you contact us before sending anything back. Please email support@ejisinc.com with your order number.

What if I want to buy more than one product for my first purchase?

The First Product Guarantee only covers one item. We recommend only purchasing one undershirt and/or one boxer brief on your first order.

If you decide to purchase multiple items in your first purchase, we ask that you only open one and give it a try.

If you want to return or exchange the additional items in your first order, you must send the unopened items back and pay for return shipping. All returned items must be unworn, unwashed, undamaged, and in their original packaging.

When available Ejis can offer you a discounted priced return shipping label, or you can send them back using the carrier of your choice.

Ejis First Product Guarantee Returns and Exchanges

The First Product Guarantee (FPG) only covers one item. If you choose to exchange your FPG item, we will ship it to you free of charge. Email support@ejisinc.com to arrange the return or exchange of your FPG item within 45 days of purchase.

What if I like my Ejis undershirt, but want to replace it with a different style or color shirt?

Exchanging your undershirt for a different style or color is not covered in the First Product Guarantee. If you want to exchange your first purchase for a different style or color, we require the original item be sent back to us. Your item is still covered by our satisfaction guarantee 45-day return policy.

Will you refund the cost of shipping if I don't like my first purchase?

Shipping costs are not refundable. International shipping costs are also not refundable.

If you bought additional items on your first purchase, the cost of the prepaid return shipping label will be deducted from your refund.

I bought one item in my first purchase and want to return it.

If this is your first purchase with Ejis and you decide the undershirt or boxer briefs aren’t for you, no problem.

Send us an email at support@ejisinc.com and include “FPG Return” and your order number in the subject line. Tell us briefly why you don’t like your Ejis product, and we will refund the cost of your item. You keep the original item you tried on.

I bought multiple items in my first purchase, and I want to return them.

The first product guarantee only covers one undershirt and one pair of boxer briefs.

If you want to return the additional items in your order, you must send the unopened items back within 45 days of your purchase.

Send us an email at support@ejisinc.com and include “FPG Multiple Returns” and your order number in the subject line. Tell us briefly why you don’t like your Ejis product. Once we receive the items you want to return (not including the first item you tried on), we’ll refund the cost of each eligible item. The cost of the Ejis provided return label will be deducted from your refund.

Ejis does not cover the cost of return shipping. If available, we will provide you with a discounted return label, or you can send the items back using the carrier of your choice.

Only unopened items and the one product you tried on are eligible for a refund.

For example: You bought five crewneck undershirts in different sizes. (1-small, 1-medium, 3-large)

You tried on the first undershirt. (size medium) You opened the package of the second undershirt. (size small)
You didn’t open the third, fourth and fifth undershirts. (size large)

Ejis will refund the first undershirt. You don’t have to return the first undershirt.

The second undershirt was opened and is not eligible to be returned.

You can return the third, fourth and fifth undershirts within 45 days for a refund. Ejis does not pay for the cost of return shipping.

I bought one item in my purchase and want to exchange it.

If this is your first purchase with Ejis and you want to exchange for a different size, no problem!

Send us an email at support@ejisinc.com and include “FPG Exchange” and your order number in the subject line. Tell us what size you want, and we’ll ship it to you for free. You keep the original item you tried on.

I bought multiple items in my first purchase, and I want to exchange them.

The first product guarantee only covers one undershirt and one pair of boxer briefs.

If you want to exchange the additional items in your order, you must send the unopened items back within 45 days of your purchase.

Send us an email at support@ejisinc.com and include “FPG Multiple Exchanges” and your order number in the subject line. Tell us what size you want. Once we receive the items you want to exchange (not including the first item you tried on), we’ll ship the new products to you for free.

Ejis does not cover the cost of return shipping. If available, we will provide you with a discounted return label, or you can send the items back using the carrier of your choice. Ejis will bill you for the cost of the Ejis provided return label before shipping out your new order.

Only unopened items and the one product you tried on are eligible for an exchange.

For example: You bought five crewneck undershirts in different sizes. (1-small, 1-medium, 3-large)

You tried on the first undershirt. (size medium) You opened the package of the second undershirt. (size small) You didn’t open the third, fourth and fifth undershirts. (size large)

Ejis will exchange the first undershirt for a different size. You don’t have to return the first undershirt. The second undershirt was opened and is not eligible to be exchanged.

You can return the third, fourth and fifth undershirts within 45 days of your purchase. Ejis will ship your new items for free. Ejis will bill you for the cost of the Ejis provided return label before shipping out your new order.

Returns and Exchanges (Non-First Product Guarantee Orders)

We will issue a full refund for orders returned or exchanged within 45 days of purchase. All items must be unworn, unwashed, undamaged, and in their original packaging.

Please note: After your first purchase, we cannot accept returns for boxer briefs that have been tried on or removed from their packaging.

How do I set up a return or exchange?

1. Email support@ejisinc.com.
2. In the subject line put “Return” or “Exchange” and your order number.
3. Tell us why you’d like to return your item or what type of exchange you’d like to make.
4. An Ejis Customer Support Team member will reply to your email within 48 hours, Monday - Friday with return or exchange instructions.

Please Note: You pay the cost of return shipping. When available, we offer prepaid shipping labels at negotiated commercial shipping rates, the cost of which will be deducted from your refund.

Why do you want to know why I'm returning my Ejis product?

We are constantly working to improve our product. Feedback about your experience with the Ejis product can help us make improvements to the design and function.
ejis-size-chart

Size Chart

Finding Your Size

Micro Modal Undershirt

ejis-size-chart

Cotton Undershirt

ejis-size-chart

Boxer Briefs

ejis-size-chart
ejis-product

Product Information

Questions About Ejis Products

What makes Ejis products so great?

First, and most importantly, they do what they are supposed to do: Stop sweat marks.

Each Ejis undershirt is carefully made of the highest quality materials to create a solution that is so good it feels invisible.

We’ve woven intelligent design, world-class functionality, and unrivaled comfort to give you what we call Wearable Confidence.

It is the combination of those three elements that set the Ejis undershirts apart from every other solution available.

Visit our Technology page to learn more.

How do Ejis shirts work?

We start with premium micro modal fabric as our foundation material. Micro modal was selected after an exhaustive process of testing dozens of different materials, none of which could match the silky feel, anti-microbial properties and water retention ability of micro modal. By then adding 5% spandex it helps to add stretch that assists in keeping its shape and makes it feel like a high-performance fabric than a regular undershirt.

Every day we have a customer reach out to us to tell us how surprised they are with how soft their undershirt felt the first time they picked it up. It’s hard to get across how incredible it will feel on your skin when you put it on.

All the micro modal fabric is permanently fused with silver which is a natural odor killer. Bacteria that thrive in moist environments like the underarm (and are the cause of offensive body odor) are not able to multiply when they contact silver.

The waterproof laminated fabric blocks sweat. While the fabric stops all droplets from passing through it still breathes, so you don’t overheat. This same fabric is used in demanding environments like hospitals and can stand up to repeated washing so it won’t lose its stopping power. Quite simply, there is no other undershirt with this amount of technology, this level of high-quality fabrics and ability to provide incredible comfort every time you wear it.

The result is that your shirt is dry and you feel more confident! That’s why we say that our undershirts are “Wearable Confidence.”

How is the cotton different in the micro modal undershirt?

To keep you looking dry, we used micro modal in the underarm pad to deliver the same sweat absorbing and blocking performance as our full micro modal sweat blocking undershirts and paired it with premium lightweight 100% combed cotton in the body of the shirt.

IMPORTANT SIZING INFORMATION: Ejis undershirts are designed to be a comfortable slim fit, so they don’t add unsightly bulk under your shirt. If you prefer a more relaxed fit, we recommend ordering up a size. Please also keep in mind that all 100% cotton clothing may shrink slightly if washed in warm or hot water or when put through the dryer. See the size chart to determine the correct size for you.

When can I wear Ejis sweat proof undershirts?

Anytime you want to feel confident! Ejis sweat proof undershirts work under dress shirts, casual t-shirts, and polos. Here are just some of the times our customers have worn our undershirts:

Every day to work under their dress shirt On their wedding day so they look great in pictures and can dance up a storm To interviews to give a cool and calm appearance Under scrubs Performing on Broadway On dates On tours of duty overseas Hunting At college At BBQ’s and parties At the gym

Sweating can happen at any time, which is why our undershirts are designed not to be seen under your collar or sleeves. No one else needs to know you’re wearing your Ejis undershirt.
ejis-care

Care Instructions

Care for Your Products

Care Instructions

All garments should be turned inside out and washed with cold water on a low cycle. Hang dry is recommended, but machine dry on a low heat is acceptable and won't damage the fabrics. Use your regular detergent and stain remover. Avoid bleach and high temperatures. We do not recommend ironing, as this may damage the waterproof layer.
ejis-payment

Payment Methods

Payments We Accept

Payment Methods

We proudly accept Visa, MasterCard, American Express, Discover, PayPal, Amazon Pay, JCB, Diners Club, and Apple Pay.
ejis-purchase

First Product Guarantee

100% Satisfaction

First Product Guarantee

Buy one undershirt and one pair of boxers and try them out risk-free!

You won’t know how well our products fit, how well they keep your clothes dry or how comfortable they are until you try them on. If you don’t love your first undershirt or first pair of boxer briefs, we’ll send you a different size or we’ll issue a refund. Plus you can keep the item you tried on.

Conditions

Valid for your first purchase of one undershirt and/or one boxer brief only.

The First Product Guarantee only covers one item. We recommend only purchasing one undershirt and/or one boxer brief on your first order.

Exchanging your undershirt for a different style or color is not covered in the First Product Guarantee.

Available to U.S. and International customers.

All exchange or return requests need to be made within 45 days of purchase.

If you choose to exchange an item, we will ship the item to you free of charge. Please contact our support team using support@ejisinc.com to arrange this. For all exchanges and refunds, we require that you contact us before sending anything back. Please email support@ejisinc.com with your order number.

Want 10% OFF?

Want 10% OFF?

This offer expires in 

Smart Choice!

Smart Choice!

Where should we send your discount code?

Where should we send your discount code?

Submit your email to be the first to receive all our limited offers and our product updates

We just emailed you your discount

We just emailed you your discount

Check your inbox, add us to your contacts, then copy/paste your code at checkout to receive 10% off your first EJIS order. This gift is valid for 5 days only - so hurry.
Let's get you some Wearable Confidence!

*Your discount code email might take a moment to reach your inbox, but check your spam if you don't see it soon and make sure to add us to your contacts!