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Ejis has partnered with Passport Shipping to handle all international shipments. Passport's mission is to build the world's most beloved shipping company. We're excited to partner with them to elevate your shipping experience. Not only do they handle your shipping, but you can also easily contact them if you have any questions about your shipment.
Thanks to Passport, we can now collect taxes and customs/duty fees at checkout, so your order won't get stuck in customs and you won't have any surprise fees upon delivery. (This excludes shipments to Serbia and Saudi Arabia, where import taxes and customs/duties will be paid upon arrival.)
International shipping costs are based on live-rates.
Once your parcel has left the United States, please expect it to take roughly 10-14 business days to arrive in your country. This timeline should be reflected in the estimated delivery date on your tracking page. If you ever feel like you are waiting longer than expected for your order, please get in touch with Passport's Customer Experience team at help@passportshipping.com.
Passport ships to over 200 countries across the globe! In fact, the question isn't "Where do you ship?", the question is now, "Where don't you ship?"
Some countries listed below are temporarily suspended until delivery service is restored.
WHERE DON'T WE SHIP
TEMPORARILY UNAVAILABLE
You may be able to purchase on Amazon. Visit Amazon International Shopping for information.
Saturday delivery is not guaranteed with standard, expedited and priority shipping. Please keep this in mind when deciding on your shipping method.
Ejis is not responsible for refunding delivery for Expedited and Priority Shipping that does not arrive on a Saturday. If you need a Saturday delivery, please contact us before you place the order to confirm that we can accommodate your request.
We want to provide the best service to our customers with the least hassle, which is why we use FedEx and UPS. These logistics providers may use USPS for their “last mile delivery.”
The shipping company will attempt delivery at least 3 to 4 times and leave a note for you to arrange delivery. Please ensure your address and phone number are correct. If possible, provide a cell phone number for easy contact.
In the rare event that the logistics partner is unable to deliver the package, it will be returned to Ejis.
If you would like us to resend a returned package, you must bear full responsibility for the additional shipping fee (typically $10 to $15). All packages have a tracking number so you can see the delivery history and the number of failed delivery attempts. Failed deliveries are rare, but they do occasionally happen (less than 1% of the time). We urge you to track your package and contact the logistics provider in the case of an undelivered package.We provide tracking numbers for all our orders to ensure you receive the best service possible. However, it is your responsibility to track your package through to delivery.
In the rare instance, your package is marked delivered, but you didn’t receive your package it is your responsibility to contact the logistics provider to locate the package. If the package has been lost, stolen, or misplaced, you can file a reimbursement claim with the logistics provider. Ejis is not responsible for packages marked as ‘Delivered.’
Yes, we can ship to a hotel as long as it allows guest deliveries.
The first thing you should do is to contact the hotel to ensure they accept deliveries on behalf of guests.
Secondly, when filling out the shipping information for the order, be sure to include the registered guest's name, the hotel's name, and the hotel's complete shipping address. The hotel may also request that you include other information, such as the dates of your stay, etc.
Finally, select the shipping method that will guarantee it arrives during your stay. (Please note, our fulfillment center only ships on weekdays and is closed on weekends and most US national holidays.)
All Ejis products are shipped directly from our facility in the United States. When products are imported across national borders they may be subject to additional duties and taxes charged by your country. These charges are your responsibility to pay. In most cases, you prepay duties and taxes upon check out.
Buy one sweat proof undershirt and one pair of sweat proof boxer briefs and try them out risk-free! If you don’t love them, we’ll send you a different size or issue a refund. No return required.
If you bought more than one sweat proof undershirt or one pair of sweat proof boxer briefs, try on one item before unpackaging all undershirts and boxer briefs in your order. That way, if you don’t love your undershirt or boxer briefs, the rest of your order will still be eligible for our Satisfaction Guarantee 45-day Return Policy.
FPG Benefits
FPG Limits (because even awesome policies have limitations)
The First Product Guarantee only applies to single packs of sweat proof boxer briefs and sweat proof undershirts. It does not cover socks, clothing items, Essential boxer briefs, or bundles/multi-packs of underwear or undershirts.
Email us at support@ejisinc.com with your order number and let us know if you want to start a First Product Guarantee exchange or refund. One of our amazing customer service staff members will respond to your email within 24 hours, Monday - Friday. Please do not use the Return Portal for First Product Guarantees.
One sweat proof undershirt and one pair of sweat proof boxer briefs will be eligible for a refund or exchange based on the First Product Guarantee guidelines.
All returns or exchanges not covered by the First Product Guarantee will be processed based on our Satisfaction Guarantee 45-day Return Policy.
If you buy more than one sweat proof undershirt or one pair of sweat proof boxer briefs in your first purchase, we recommend trying one item to make sure they are right for you BEFORE unpackaging the rest of your sweat proof products. That way if you don’t love your undershirt or boxer briefs, the rest of your order will still be eligible for our Satisfaction Guarantee 45-day Return Policy. Please note, bundles of sweat proof products are not covered by the First Product Guarantee.
Exchanging your undershirt or boxer briefs for a different style or color is not covered by the First Product Guarantee. If you want to exchange your first purchase for a different style or color, please see our Satisfaction Guarantee 45-day Return Policy.
All undershirts and boxer briefs must be returned in new condition. This means they are unopened and unworn. We don’t resell items that have been tried on because no one wants to buy used underwear.
All other products must be in their original condition, unworn and unwashed, with all tags attached in their original packaging. All returns are inspected and must meet our return criteria to qualify for a refund or exchange. Any item(s) not meeting this criteria cannot be returned to the customer.If it’s not covered by our First Product Guarantee, you can still return or exchange products within 45 days of purchase.
To initiate a return or exchange, go to our Return Portal.
You'll need to enter your order number and ZIP Code to start the return.
If it is a gift return and you don't know the order number, click the "Start Gift Return" button. Enter as much of the requested information as possible.
If you have any problems with your return., please reach out to our Customer Support team at support@ejisinc.com
See our Return Policy for details.
At this time, customers pay for return shipping.
We are constantly working to improve our products. Feedback about your experience with an Ejis product can help us make improvements to the design and function.
First, and most importantly, they do what they are supposed to do: Stop sweat marks.
Each Ejis undershirt is carefully made of the highest quality materials to create a solution that is so good it feels invisible.
We’ve woven intelligent design, world-class functionality, and unrivaled comfort to give you what we call Wearable Confidence.
It is the combination of those three elements that set the Ejis undershirts apart from every other solution available.
Visit our Technology page to learn more.
We start with premium micro modal fabric as our foundation material. Micro modal was selected after an exhaustive process of testing dozens of different materials, none of which could match the silky feel, anti-microbial properties and water retention ability of micro modal. By then adding 5% spandex it helps to add stretch that assists in keeping its shape and makes it feel like a high-performance fabric than a regular undershirt.
We frequently hear from customers about their delighted surprise over the unbelievable softness of our micro modal undershirts. It’s hard to get across how incredible it will feel on your skin when you put it on.
All the micro modal fabric is permanently fused with silver which is a natural odor killer. Bacteria that thrive in moist environments like the underarm (and are the cause of offensive body odor) are not able to multiply when they contact silver.
The one-piece sweat proof protective layer is sewn into the area where you need it the most … your armpits. The waterproof laminated fabric blocks sweat. While the fabric stops all droplets from passing through it still breathes, so you don’t overheat. This same fabric is used in demanding environments like hospitals and can stand up to repeated washing so it won’t lose its stopping power. Quite simply, there is no other undershirt with this amount of technology, this level of high-quality fabrics and ability to provide incredible comfort every time you wear it.
The result is that your shirt is dry and you feel more confident! That’s why we say that our undershirts are “Wearable Confidence.”
Our micro modal and cotton sweat proof undershirts both offer the same superior underarm protection and odor-fighting silver.
The difference is the fabric used in the body of the undershirt. Our signature micro modal undershirt is made from fabric derived from sustainably grown beech wood trees and 5% Spandex for added stretch and comfort. It is 2x softer and 50% more water-absorbent than cotton. Our newly redesigned 100% cotton undershirt is made from pre-washed combed cotton that is breathable and lightweight.
Anytime you want to feel confident! Ejis sweat proof undershirts work under dress shirts, casual t-shirts, and polos. Here are just some of the times our customers have worn our undershirts:
Every day to work under their dress shirt. On their wedding day so they look great in pictures and can dance up a storm. To interviews to give a cool and calm appearance. Under scrubs. Performing on Broadway. On dates. On tours of duty overseas. Hunting. At college. At BBQ’s and parties. At the gym.
Sweating can happen at any time, which is why our undershirts are designed not to be seen under your collar or sleeves. No one else needs to know you’re wearing your Ejis undershirt.
Now that you’ve invested in high quality Ejis clothing and undergarments, you’ll want to properly care for them so they last a long time.
While most Ejis products are designed for machine washing and machine drying, there are a few simple steps you can take to ensure they keep working at optimal performance.
At the end of the day or after your workout, immediately take off your Ejis undershirts and boxer briefs. Like our bodies, sweat proof undergarments also need to breathe after being saturated by sweat.
Turn them inside out and allow them to thoroughly dry before placing in the hamper with other dirty clothes. This protects your Ejis products as well as your other dirty clothes from mildew and other unpleasant odors.
Don’t be alarmed if you see stains in the pit area of your Ejis undershirt. Sweat stains occur when your sweat interacts with your antiperspirant. Your work horse of an undershirt is simply doing its job by protecting your dress shirts and outer clothing. The pit stains should disappear after a regular wash. But if they don’t, simply apply a stain remover or use one of these recommended treatments before washing.
The fabric used for our sweat proof undershirts and sweat proof boxer briefs can be machine washed and machine dried.
While the fabric is durable, our sweat proof protection is sensitive to certain additives and high heat. As such avoid bleach and vinegar, high temperature washing and drying, and ironing.
By following a few simple steps when caring for all of your Ejis sweat proof undergarments, they will continue to help you stay dry, fresh and confident.
Because our regular clothing and socks do not have sweat proof layers like our undershirts and boxer briefs, their laundering does not require washing inside out.
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